Release Notes

Drag and drop files directly into your messages! You can now add attachments like images, documents, and more by simply dragging them into the message block. The attachment button is still available, but this new feature provides a more streamlined workflow for those who prefer drag-and-drop functionality.

Resellers, you can now customize a "Contact Your Reseller" message displayed to your clients. This feature allows you to provide specific instructions or contact information within the Clerk Chat interface. Set a custom icon, title, and text for the message - find this feature in the Partner Portal.

Image Previews: Get a better look at images shared in conversations without having to click. We’ve increased the size of file previews.

Team Visibility: Now everyone on your team can see which product integrations (like Microsoft Outlook or Salesforce) are connected.

Cohort Drop Down Menu: We’ve expanded the cohort drop down menu for improved readability.

Bug Fix: We’ve resolved an issue where deleted campaign text messages were still visible.

Introducing our revamped Out of Office settings page! Now you can effortlessly manage your availability by selecting your timezone, setting your working hours, and crafting a personalized out-of-office message - all in one convenient location.

We've added a helpful button directly to the contacts and cohorts pages, showing you how to add your very first contact. Building your network has never been simpler.

This update brings a notification bubble right next to our app icon in Microsoft Teams, letting you know when it's time to check your messages. Stay in the loop and on top of your conversations without ever leaving Teams.

We’ve fixed minor bugs within campaigns and threads, enhancing overall performance of these features.

Export individual conversation logs directly from the conversation. Whether you need to share specific interactions with your team, archive important discussions, or analyze customer communication trends, you have the flexibility to access and manage your conversation data with ease. How it works: Navigate to the desired conversation, click on the three dots, and select Export Logs.