Release Notes
Follow new updates and improvements to Clerk Chat.
November 25th, 2024
We've reorganized the Integrations page to feature a new header with updated categories:
Contacts: Explore integrations that help you manage and connect with your contacts.
Compliance: Discover integrations that ensure your communication meets regulatory requirements.
All: Browse our full library of integrations.
November 22nd, 2024
We've polished the search modal in the Cohorts tab. Previously, long cohort names could cause the layout of the search modal to appear to be missing text, making it difficult to read and select the correct cohort. This issue has been resolved, and the search modal now displays correctly, even with lengthy cohort names.
November 21st, 2024
We've made it easier to find the right team members in your analytics! You can now search for members by either their name or email address when filtering results. This is especially helpful for larger teams, allowing you to quickly locate and analyze data for specific individuals without having to scroll through a long list.
November 21st, 2024
Manage contacts in the Partner Portal with CSV uploads! Upload a CSV file to bulk import or update your contact/customer team lists. This enhancement saves time and effort, making it easier to manage large volumes of contacts and keep your data organized.
November 18th, 2024
When assigning a conversation to a team member, the list of available assignees will now only display users who have permission to access that conversation. This prevents accidental assignments to unauthorized users and ensures a smoother, more secure workflow.
November 13th, 2024
We resolved an issue with cohort exports to ensure accuracy and consistency. Previously, when exporting contacts from a filtered cohort, the CSV file might have included contacts outside of the selected cohort. This bug has been fixed, and exported files will now contain only the selected contacts from the filtered cohort.
November 12th, 2024
We've made a visual improvement to your analytics dashboards to enhance readability. The colors used for incoming and outgoing messages in the smaller charts now match the colors used in the main line/bar chart.
November 8th, 2024
Start AI actions based on time, not just incoming messages. Set automated follow-ups, re-engage inactive customers, and create more dynamic AI-powered experiences.
November 5th, 2024
Use your keyboard to move up and down the conversation list. Simply press Shift + Up Arrow to move to the previous conversation and Shift + Down Arrow to move to the next one.
November 5th, 2024
Multi-contact messages: We've made a small adjustment to improve the readability of the "To" field when adding multiple contacts to a conversation. Previously, the separator between contacts was positioned a bit too low, which could make it difficult to distinguish between contacts when many were added. We've now fixed the separator placement, ensuring clear visual separation and improved readability, even with a long list of recipients.