Release Notes

Have an awesome idea for a new feature? Found a bug? Now it's super simple to let us know! We've added a "Feedback" button right inside the app. Just click it to submit your feature requests and bug reports directly to our team.

Get to know the Knowledge Base Node which you can use within your AI Agents.

Here's a quick walkthrough:

1. Create a New Agent: Start by clicking "Agents" and then "New Agent." Alternatively, you can add this node to an existing agent.

2. Add a Node: Use the "Add Node" button in the bottom menu.

3. Select Knowledge Base: Choose "Knowledge Base" from the available node options.

4. Edit the Node: Select the added node and click the edit icon.

Within the Knowledge Base Node's interface, you can:

• Name the node: Give it a clear and descriptive title.

• Choose a response type: JSON response or user message.

• Enter a Knowledge Base query: Look through our custom and system variables.

• Upload files: Train your AI agent by uploading relevant documents.

• View uploaded files: Manage and review the files you've already provided.

This user-friendly UI makes it easy to integrate your Knowledge Base into your AI Agent workflows.

We've given your RCS inboxes a little love! ❤️ Now you'll get way more info about what's happening with your messages.

Check it out:

• "Delivered" confirmation: You'll know when your message has landed in the recipient's hands! We'll show a "Delivered" status when we get that confirmation.

• "Read" receipts: No more guessing! See exactly when someone has seen your message.

• Typing... typing... typing: You'll even see those little "typing" bubbles when the other person is crafting a reply.

These updates make RCS messaging feel smoother, clearer, and a whole lot more like a modern messaging experience.

We've added an extra layer of protection to your campaigns! Before sending, you'll be prompted to review your campaign details and confirm your send.

Here's how it works:

After completing the campaign workflow (choosing your list, writing your message, naming the campaign, and selecting a date), clicking "Send Now" will trigger a confirmation pop-up. This pop-up will display key campaign details, including the number of recipients. You'll then need to click "Yes, send it!" to finalize and launch your campaign.

Why this is great:

• Reduced Errors: Double-check your campaign details before sending to a large group.

• Improved Control: Ensure you're sending to the intended recipients and respecting opt-in preferences.

• Peace of Mind: Gain confidence that your campaigns are sent accurately and responsibly.

This confirmation step provides an extra safeguard, preventing accidental sends and ensuring accurate campaign delivery.

We've strengthened our opt-in/opt-out controls to enhance compliance and protect user privacy. Now, only Workspace Owners and Admins have the ability to opt-in a contact who previously opted out by replying "STOP." This is an example of how opt-in actions are carefully controlled and adhere to strict compliance requirements.

We've updated our Analytics to now display call queue data directly within Clerk Chat. Gain valuable insights into your queue call metrics, allowing you to improve customer experience. This is great for comprehensive visibility and data-driven optimization for a seamless customer journey.

When creating or editing an agent, you'll find "Webhook" as a new trigger option. This allows you to initiate your agent flows by sending a request from any external system, tool, or API that supports webhooks.

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