January 7th, 2026

Add variables to buttons in RCS templates and messages

While you could already personalize headings and body text, this update allows you to insert dynamic data into button actions, such as "Open URL" or "Dial Phone Number."

Why would I use this feature? To completely personalize your campaigns. For example, an "Open URL" button can now point to a unique, personalized link for every recipient, making it easier to direct customers to their specific account pages, tracking links, or custom booking sites.