July 10th, 2025
Start messages via URL and initiate conversations from external systems like your CRM or Microsoft Teams
Forward incoming SMS messages to a designated email address
Members can now see and manage the phone numbers they have access to
Clerk Chat AI can find or create contacts in your CRMs, boosting lead capture from calls and texts.
Weβve restored muted inbox visibility, updated conversation text and dropdown menus, and made workspace settings and feedback submission easily accessible in app