Campaigns Relocation

Navigate to an inbox to check 1-to-1 messages or access your campaigns.

AI Assistant Guide

Enhance your AI Assistant’s interactions and responses by providing specific instructions through the Knowledge Base.

AI Response Time

Introducing customizable response timing in the Knowledge Base, empowering users to choose wait time between 30 seconds and 10 minutes or opt for the AI assistant to always wait for a user to review before sending replies.

Pipedrive Integration

Easily connect to your Pipedrive CRM and communicate with your customers and leads by using Clerk Chat’s interface. Import your contacts, create cohorts, and start conversations - in minutes!

HubSpot Fans Rejoice!

Find Clerk Chat in HubSpot’s App Marketplace. You can either type Clerk Chat directly in the search bar or look for us in the SMS category. Communicate with customers throughout their entire journey, encompassing marketing, sales, and support.

Widget Update

If you haven’t already, check out our free tool, the form builder. Add contacts directly from the widget, which is especially helpful for capturing leads and growing your audience. You also have the option to customize design elements and integrate it with your website or application. One of the most popular use cases? Coupon codes!

Integrations User Interface

Easily connect to your favorite tools. The new update categorized applications, data, and contacts. Notice the indicator that shows successfully connected integrations. Sneak peak the “coming soon” by scrolling.

Brand Registration

Enjoy the new look, and an update on registration status. Once you submit all required information, the page will update to indicate success or failure.

Member Settings

You’ll notice a new look when clicking on Members from your Workspace. Check out the drop down menus to assign inboxes and access levels.

Typing Indicator

See who is replying in the conversation, providing better clarity and making it simpler to follow discussions. We’ve also fixed a bug that previously caused replies to show up on multiple conversations.

AI Auto Responder

Currently in beta, the feature is ready for testing once you complete the Knowledge Base. If you hover over a conversation, you’ll see the AI’s suggested answer to a customer’s incoming question and options to regenerate or edit.