Some weeks you blink and a lot has shipped. Belle joined the team and builds AI voice and RCS agents from plain English, so you can stop wiring flows by hand. Webchat is a real channel now. Outbound AI calls and messages quietly check themselves for TCPA compliance. Fax finally admits when it fails. And those are just the highlights. Plenty more polish underneath that we didn't bother listing. You'll feel it.

Meet Belle - natural language builder for AI agents. You can now build AI voice and RCS agents directly through natural language. Describe what you want the agent to do in plain English and Belle handles the setup, replacing the need to wire flows together by hand.

Webchat as a channel. You can now add Webchat as a channel powered by Clerk AI, bringing the same AI agent experience to your website visitors that you already deliver over voice and messaging. Reach out to sales@clerk.ai to enable it for your team.

Self-serve Google RCS tester agents. Teams can now create and manage Google RCS tester agents directly in Clerk AI, without admin assistance. Product and messaging teams can spin up tester agents on their own to validate RCS experiences before going live.

Smoother upgrade path from Clerk AI to Startup. Free-tier teams that come in through Clerk AI now have a streamlined upgrade flow to the paid Startup plan, removing friction when teams are ready to scale up.

New HTTP Request (v2) tool in AI Workflows. The new JSON Request v2 tool returns the HTTP status code alongside the response body and lets you format or transform the payload using a template. Downstream workflow steps get cleaner, more predictable inputs, and branching on status codes is now straightforward.

More efficient contact search and count queuing. Contact search and contact count requests are now queued more efficiently, reducing overload during rapid searching and keeping the app responsive even when many requests come through in quick succession.

Real-time unread counts in the inbox. Unread badges now update more efficiently in real time, so counts stay current without relying on extra background refreshes.

Errors column in campaign analytics. Campaign analytics now include a dedicated Errors column, making it immediately obvious which messages were blocked by compliance checks or otherwise failed to send.

Clearer error drill-downs on campaign details. Campaign details now include more detailed error breakdowns so teams can quickly understand why individual messages failed and take action.

Polished campaign analytics formatting. Campaign analytics received a small usability pass, including cleaner date and phone-number formatting throughout.

More reliable real-time updates in compact inbox view. The compact inbox view now receives new messages more reliably in real time.

Improved loading for inboxes still being provisioned. Inboxes that are still being hosted or provisioned now have clearer loading behavior, providing better feedback while setup completes.

Calls with missing pipeline assignments now fail correctly. Calls that fail because of missing or misconfigured pipeline assignments are now marked as failed instead of being left stuck in progress, making configuration issues easier to identify and resolve.

Faster contact lookup failures under heavy load. Contact lookups now fail fast when the system is under heavy load instead of hanging for a long time, improving recovery during traffic spikes.

Failed fax delivery now shows correct status. Fax conversations now show a failed status when delivery does not go through, replacing earlier behavior where failures could be unclear.