Calendar

The Calendar button in RCS messages makes it easy for customers to save important dates — like appointments, demos, or events — directly to their personal calendar. You can include a calendar button in any RCS message or carousel created through Clerk Chat’s Template Builder.

Written By Jill Berkowitz

Last updated 3 months ago

What does the Calendar button do?

When a recipient taps the “Add to Calendar” button in your RCS message, it automatically opens their device’s default calendar app with the event details pre-filled. This allows them to quickly save the event, helping reduce no-shows and keeping both sides aligned.

How to add a calendar button

  • Open Templates from the sidebar.

  • Create a new RCS template.

  • Select either “Rich Cards” or “Suggestion.”

  • Click “Add Button.”

  • Choose “Calendar Event” as the button action.

  • Label the button with your call to action (for example, “Add to Calendar” or “Save Appointment”).

  • Add your event details, including:

    • Event Title

    • Description

    • Start Date and Time

    • End Date and Time

  • Save your template when complete.

Customer experience

When the recipient taps the button:

  • Their device’s calendar app opens automatically (Google Calendar, Samsung Calendar, or other default).

  • The event details you provided are pre-populated.

  • They can edit or save the event like any other calendar entry.