April 10th, 2025

Workflow and Navigation Updates

We've made several enhancements to improve your workflow and navigation. Some examples include:

  • Campaign Timestamps: Updated timestamps for more accurate campaign tracking.

  • Conversation Assignment Notifications: In-app and Activity Feed alerts for assigned conversations.

  • List Ordering: View lists in ascending or descending order.

  • Agent Navigation: Navigate to Agents/Agent Templates via the search bar.