November 14th, 2025

AI agent management and usage updates

Agent pipeline views: Any time an AI Agent is engaged, you’ll see a lightning bolt icon in the conversation history. Click it to view the execution logs and see exactly how the AI processed the conversation, perfect for debugging and refinement.


Version Difference Viewer: Compare two agent versions side-by-side for full clarity before you rollback or deploy.

To access this:

  • go to your Agent

  • click Version

  • click the three dots to select Show History

  • choose the version you want to compare

  • from here you can select any two versions


Agent Testing: Click the Chat button in the agent builder to open a conversation window. Type a message and see the sample output immediately.


SMS Usage Notifications: Our system will now automatically send notification emails to owners and admins when your team’s SMS usage reaches 80% and 100% of your limit.